Frequently Asked Questions
Find answers to common questions about our products and services.
Are OUAI products sulfate-free?
Yes, all our shampoos and cleansers are formulated without sulfates (SLS & SLES) to ensure a gentle yet effective cleanse.
Is OUAI cruelty-free?
Absolutely. We do not test our products or ingredients on animals, and we are proud to be a cruelty-free brand.
How do I know which product is right for my hair type?
We recommend taking our Hair Quiz on the homepage or checking the 'Best For' section on each product page to find your perfect match.
Are your fragrance bottles recyclable?
Yes, our glass fragrance bottles and most of our plastic packaging are recyclable. Please check the local recycling guidelines in your area.
Can I use OUAI products on color-treated hair?
Yes, our entire haircare line is safe for color-treated, keratin-treated, and chemically processed hair.
Do you offer samples?
We often include complimentary samples with every order placed on our website, subject to availability.